Services
	Technology Requirement Review       Database Marketing
	Customer Relationship Management (CRM)  Networking
	Systems & Application Development  Miscellaneous Services

: : Project Management

: : Startups

: : Product Development

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PROJECT MANAGEMENT

In addition to the discrete services discussed here, Richmond can oversee a spectrum of management and technology related projects - and we can step in and help, at any point.

Need us to take a quick look at your current technology, and offer advice? Call us, we can do that.

Need training in technology that Richmond did or didn't recommend? We will bring in the experienced training staff.

Need a staffing audit? A white paper? A presentation written or edited? If your need is within our purview, you may call us for a wide variety of specific jobs that require expertise.

Not sure what you need? Clients often call on Richmond when they're experiencing "pain" - downtime, inefficiencies, waste or customer dissatisfaction. We will find the problem - and manage the solution for you.

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STARTUPS

We have assisted many clients in financing, setting up and running a business.

Need an impressive business plan? We have written scores of documents for clients, enriched by our knowledge of the uses of information-technology for profit.

Need your first fleet of computers and software? We will recommend, implement and launch your initial networks, systems and applications - and make sure they stay up and running.

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PRODUCT DEVELOPMENT

Richmond rounds out our full spectrum of services with one that is highly unusual for a company our size: We develop original products. Because we work with so many companies, we sometimes find that the same problem, the same gap, the same need keeps cropping up, across industries and over time.

We make a product that fills that need.

Click on the product names below to visit sites where you may review and purchase our most popular products.

Smart Trees Budgeter

A multi-platform Executive Information System that provides managers with an easy to use tool that can be used to perform tasks such as:
• Salary administration/planning
• Organizational planning
• Creating organizational charts
• Publishing directories
• Preparing budget and headcount reports
• Preparing territory and sales reports
• Redoing these reports to reflect constant changes in your company.
• http://www.rrisoftware.com/webbudgeter

CPSCS

Collections Processing and Sales Commission System
• Collection Processing is an innovative approach to assist you in managing the collections function to increase your company's cash Flow.
• Sales Commission System manages, calculates and reports sales commissions for all sales by invoice.
• Add on tool for Macola ERP system
• http://www.rrisoftware.com/cpscs

Diversity Analyst

• DiversityAnalyst.com provides strictly confidential surveys of diversity indicators for employers and recruiters.
• Unique is it's ability to assure employees and candidates that the information they provide will be kept strictly confidential and that DiversityAnalyst.com does not store any information that can be used to identify the person providing the information.
• http://www.DiversityAnalyst.com/

The Chronic Illness Web Portal (CIWP)

A system/service to collect, analyze and report data about individuals with chronic illnesses (IWCI)

It will be used to deliver:
• Loyalty programs
• Compliance programs
• Epidemiological studies
• Clinical data analysis
• by connecting together various health care providers and consumers to provide a single source for:
  
  - marketing, demographic, psychographic information
  - clinical analysis of complex data sets
  - personalized health care information based on dynamic profile

What makes it unique:
• The CIWP portal will incent individuals to register and enter information about their illness, the medication they are taking, how often they are supposed to take it, significant health measures and other similar information.
  At intervals determined by the frequency of medication the individual will provide CIWP with information on compliance. Individuals earn "points" for compliance.

Messenger

A simple networked program for managing a corporate Messenger department.

Provides the following functions:
• Anyone on the network can enter pickup or delivery requests
• Messengers or a dispatcher can see all open requests
• When a request is accepted for action a delivery/pickup receipt is printed
• When a request is completed it is logged and closed
• The system maintains a history of actions related to a request
• Several reports are available

TechScan Newsletter

Audience
• Aggressive business professionals who use technology to build new products and/or make their companies more productive and profitable. Editorial Mission
Editorial Mission
• To provide information and insights on how various new technologies, products and design techniques are used to solve business problems.
• TechScan will cover distinct technologies as well as specific industries. The focus will be on practical applications rather than the "speeds and feeds."
• We will cover products that we believe offer new or improved ways of handling typical business situations. In providing this coverage we will test and attempt to apply various technologies to specific business tasks.
• This coverage is provided to inform managers on technology matters that will be of concern to them at once or in the near future.

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